Our policy lasts 15 days. If 15 days have gone by since your purchase, unfortunately we can’t
offer you a refund.
To be eligible for a refund, this must be your first purchase of an online album of our website, and if
you are not satisfied with our product please send us an email at
To complete your return, we require a receipt or proof of purchase.
Once you have applied for a refund, we will send you an email to notify you that we have
received your request. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be
applied to your credit card or original method of payment, within a certain amount of days.
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.